Amazon Mega WalkIn for Drive for Customer Service Freshers 2016 role

Amazon Mega WalkIn for Drive for Customer Service Freshers 2016 in Hyderabad.

Qualification: Any Graduate
Experience: 0 – 5 yrs
Location:  Hyderabad
Salary : INR 1,75,000 – 3,50,000 P.A
Walkin Date :  10th, Dec 2016

Details of Amazon Mega WalkIn for Drive for Customer Service Freshers 2016

Amazon Mega WalkIn for Drive for Customer Service

JOB DESCRIPTION

Qualification

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Knowledge & Skills Required

Communication Skills:

Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently

Computer Knowledge/Skills

Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in the work environment

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COMPANY PROFILE 

At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavour to build that same destination in India by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on Amazon.in so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.

Walk-in Details

Walk-in dates : 5th to 10th December (Monday to Saturday)

Timings: 10AM to 3PM

Venue: Amazon Development Centre India Private Limited, Building No: 9, 10th floor, Mind Space IT Raheja Park, Hitech City, Hyderabad 500081

 

Click here to apply

 

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