Amazon WalkIn for Freshers Customer Service Associate 2016 role

Amazon WalkIn for Freshers Customer Service Associate 2016 in Pune.

Qualification: Any Graduate
Experience: 0 – 5 yrs
Location:  Pune
No.of Vacancy : 100
Walkin Date : 28th Nov to 3rd Dec 2016

Details of Amazon WalkIn for Freshers Customer Service Associate 2016

Amazon WalkIn for Freshers Customer Service

JOB DESCRIPTION

Customer Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Subscribe Here for BE/B.Tech Jobs Mail Update

COMPANY PROFILE 

At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavour to build that same destination in India by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on Amazon.in so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.

Walkin Details

Walk-in dates : 28th Nov to 3rd Dec (Monday to Friday)

Venue Amazon Development Centre India Pvt. LtdTrion IT Park, Survey No: 357 Ahmednagar Road, Village Vadgoan Sheri, Taluka Haveli, PUNE, Maharashtra, India 411014

 

Click here to apply

 

Subscribe Here for Freshers Jobs Mail Update

 

Related Job Posts :

Cognizant Mega Drive for Freshers Associate / Senior Associate 2016

Accenture Hiring for International Voice Process Freshers 2016

Tech Mahindra WalkIn for Customer Support Associate Freshers 2016

Toyota Hiring Freshers for HR Associate 2016

Larsen and Toubro L and T WalkIn for Freshers Associate Operations 2016

 

Top Viewed Freshers Jobs :

Reliance Industries Ltd WalkIn Freshers for Associate / Senior Associate 2016

HDFC Life WalkIn Freshers for Graduate Trainee 2016

HCL Technologies WalkIn Freshers for Service Desk Graduate Trainee 2016

EMC Corporation Off Campus Drive for Freshers Technical Support Engineer 2016

Microland WalkIn Freshers for Service Executive – Service Desk 2016

Get more JOBS like this
in your inbox

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.