Capgemini Hiring Software Associate for Freshers 2016 role

Capgemini Hiring Software Associate for Freshers 2016 in Kolkata.

Qualification : Any Graduate
Experience : 0 – 3 yrs
Location : Kolkata
Salary : NA
No. of Vacancy : NA

Details of Capgemini Hiring Software Associate for Freshers 2016

Capgemini Hiring Software Associate

JOB DESCRIPTION

Technical Support Associate
Job Specification
* Remotely resolve issues faced by users related to their desktop/laptop. Create ticket and troubleshoot and/or assign it to the relevant resolver group.
* Basic IT and technical knowledge. (desktop troubleshooting skills)
* Basic network knowledge and troubleshooting skills.
* Ability to interpret technical information and present it in simple terms for a less technically aware audience
* Contextual ticket prioritization understanding.
* Understanding of the range calculation in terms of ISC related reductions (E2E, negative demand reduction)
* Understanding of the client benefit and loss matrix
* Basic business process knowledge.
* Understanding of the business value stream.
* Understanding and practical usage of A3.
* Should be a fast learner.
* Eagerness to resolve an issue
* Logical bend of mind
* Capability to multitask
* Participate in a small, experienced, energetic team
* Openness to learn
* All other responsibilities as assigned.
* Strong Knowledge of MS Office 2007/2010 (Excel (Including VBA / Macro), Word, PowerPoint, SharePoint, Outlook, Internet Explorer)
* Strong Knowledge of Window 7 and Windows 8
* Capability of Troubleshooting Technical Issues and resolving in proper time
* Solution searching capabilities for technical issues
* Multi – tasking capability. Other skills:
* Ability to adapt quickly to an existing, complex environment.
* Ability to quickly learn new concepts and projects is necessary.
* Candidate should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills. Location: Kolkata Experience: 1 to 3 years Primary Skills (Must have)
* Good communication skills and have excellent command over both written and spoken English.
* Should be able to lead a conversation and take control of conversation.
* Willing to work in a 24 x 7 environment. Calculated Billable External Additional Position SO owner emp id 54115

Location-Kolkata

Experience- 0 to 2.5 yrs
Primary Skills (Must have)
* Any graduate/post graduate – (Fulltime only) with 50 % marks all throughout.
* Excellent communication skills ( written+ spoken)
* Strong Knowledge of MS Office, PowerPoint, Internet Explorer)
* Strong Knowledge of Window 7 and Windows 8
* Willing to work in 24×7 shifts including night shifts.

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COMPANY PROFILE 

With more than 180,000 people in over 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

Capgemini in India has over 87,000 people and presence in nine cities (Mumbai, Gurgaon, Bangalore, Hyderabad, Pune, Kolkata and Chennai – Trichy and Salem). A pioneer in the IT industry, Capgemini has over 45 years of global expertise collaborating with leading corporations and now brings the Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local markets, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and Financial Services sectors and help them advance in their respective industries.

 

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