CSS Corp WalkIn for Customer Support Engineer / Technician Freshers 2016 role

CSS Corp WalkIn for Customer Support Engineer / Technician Freshers 2016 in Chennai.

Qualification: B.Sc, BCA
Experience: 0 Years
Location: Chennai
No of Vacancy: NA
Walkin Date : 18th Nov 2016

Details of CSS Corp WalkIn for Customer Support Engineer / Technician Freshers 2016

CSS Corp WalkIn for Customer Support Engineer

JOB DESCRIPTION

Job Criteria:

Excellent Communication
Provide remote Level 1 help desk support to customers, first point of contact
Solve problems by utilizing training, knowledge, tools and analytical skills while on call or processing an Incident
Create, record, and resolve incoming requests for service (Service Requests)
Document and maintain detail history of Incidents from start to finish
Handling US customers and troubleshooting their technical queries
Completely involved in troubleshooting technical problems
Basic domain knowledge in networking concepts
Must have excellent WRITTEN AND VERBAL ENGLISH COMMUNICATION SKILLS

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COMPANY PROFILE 

CSS Corp is a leading technology company supporting enterprise and consumer products, managing IT infrastructure and deploying networks. We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer product space, along with proven pedigree in Infrastructure Management, help customers increase revenues, optimize costs, enhance IT availability and business efficiency, to more than 100+ customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Our three lines of business include Tech support, infra support & carrier and network support. Technology support is in our DNA With over 5,500 technology professionals across 13 locations globally, we have a rich heritage of 14+ years in managing large and complex support ecosystems. From home devices, whether its enterprise or consumer, data centers, applications and desktops to services, we have built our reputation on delivering stellar customer experiences. Because we chart the right support strategy, deploy the right processes and technology to enable it, and then execute impeccably – every day and every interaction.

Walk-In Venue Details

Walk-in Timings: 12am to 5pm
Walk-in Dates: 14th (Monday) to 18th (Friday) November, 2016
Venue: CSS Corp Pvt Ltd
B-14 MEPZ SEZ
Tambaram Sanatorium
Chennai, India

 

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