FIS Global WalkIn Back Office for Freshers 2016 role

FIS Global WalkIn Back Office for Freshers 2016 in Mumbai.

Qualification : Any Degree
Experience : 0  – 5 Years
Location : Mumbai
No. of Vacancy : 30
Walkin Date : 22nd Dec 2016

Details of FIS Global WalkIn Back Office for Freshers 2016

FIS Global WalkIn Back Office


Process Lifecycle: CM makes a purchase using bank card, however, he is not satisfied with the purchase (reasons could vary example: Unauthorized, Damaged goods, Merchandise Returned etc). CM disputes the charge with the credit card company. A Case is set up for investigation and bank’s Disputes Resolution Network (DRN) starts the research on the case. Bank contacts CM/merchant for pertinent information required for reasonable investigation. Basis the information gathered from both the parties DRN rep will take a decision to rebill CM (penalize CM)/Chargeback merchant (penalize merchant) or write off the charge (paying charge from bank kitty). Decision taken on the case is communicated to CM and merchant both via letters.

This entire process is governed by various US laws. Bank is firmly committed to compliance with the terms of the consumer credit protection laws. Under regulation Z we need to abide to FCBA (FAIR credit billing act).

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FIS is ranked 426 on the Fortune 500 and is a member of Standard & Poor’s 500® Index. FIS has also been named the No. 1 overall financial technology provider in the annual FinTech 100 rankings four years running – 2011, 2012, 2013 and 2014. Despite these achievements, we never lose sight of the fact that it’s our clients that make us successful. That’s why FIS’ commitment to operational excellence and client satisfaction is at the forefront of our business strategies and top of mind with every decision we make.

FIS continually strives to give every client a voice and listen and respond to their needs. With a focus on innovation, new product development and enhancements, FIS is positioned to help our clients be more competitive and address their business challenges and strategic goals. We take information security very seriously and provide industry-leading secure and reliable solutions. At FIS, we are committed to protecting the assets of our clients and their customers

Walkin Details :

Walk-in between Monday to Friday 12:30pm to 3:00pm

FIS Global Business Solutions
3rd floor, Fairmont building
Powai Hiranandani,

Walkin Date : 22nd Dec 2016


Click here to apply


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