Infosys BPO Ltd WalkIn for Voice Process Freshers 2016 role

Infosys BPO Ltd WalkIn for Voice Process Freshers 2016 in Chennai.

Qualification : Any Graduate
Experience : 0 – 1 years
Location : Chennai
Salary : NA
WalkIn Date : 7th Nov 2016

Details of Infosys BPO Ltd WalkIn for Voice Process Freshers 2016

Infosys BPO Ltd WalkIn for Voice Process

JOB DESCRIPTION

Skill: Voice Process
Job Location: Chennai
Qualification: Any Graduation
Experience: 0-1Years
Shift: Rotational Shifts

Responsibilities:

Follows all predefined procedures of the process
Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
Shares experiences IN ORDER TO facilitate capture of tacit knowledge
Delivers on the new process / approach IN ORDER TO meet client / internal
Must have skills:

Preference for agents with at least 2 years of customer service, contact Centre, order to cash
Preference for agents with prior knowledge of Order to Cash
Prior exposure to multinational firms is preferable
Knowledge on supply chain management or order management operations.
Excellent written and oral communication

Important Notes:
1) Please mention ‘DS-Priyanka US” on top of your cv before submit your candidature.
2) Carry print out of this and attach with your updated CV without this letter you will not be allowed to
attend the interview.
Documents needed for spot offer
* Originals + Photocopy of 10th, 12th, Graduation/Diploma with marks card.
* 2 passport size photograph.
* Any valid photo id (e.g.: College id, DL, Passport)
3) If you have already attended Please refer your friends and give them an opportunity to become part
Of Infosys-BPO ask them to Please mention HRO in Source column of application form as its
Mandatory (Also Carry print out of this and attach with your updated CV).

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COMPANY PROFILE 

Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 190,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake.

Walkin Details

Interview Date: 7th Nov 2016
Time Slots: 10am to 12pm

Venue:
Infosys BPO Ltd.,
Tidal Park, 3rd Floor,
Rajiv Gandhi Salai (OMR)
Taramani
Chennai 600113, India

 

Click here to apply

 

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