Infosys WalkIn Voice Process for Freshers 2017 role

Infosys WalkIn Voice Process for Freshers 2017 in Chennai.

Qualification : Any Graduate
Experience : 0 – 2 years
Location : Chennai
Salary : NA
Walkin Date : 11th Jan 2017

Details of Infosys WalkIn Voice Process for Freshers 2017

Infosys WalkIn Voice Process

JOB DESCRIPTION

Infosys BPO Chennai, has the following requirement under Voice Process, please find the below detailed job description and skills required for these positions.

Skill: Voice Process
Job Location: Chennai
Experience: 0 -2year
Shift: Rotational shift
Graduation: Any Graduates

Responsibilities:

Follows all predefined procedures of the process
Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
Shares experiences IN ORDER TO facilitate capture of tacit knowledge
Delivers on the new process / approach IN ORDER TO meet client / internal

Must have skills:

Preference for agents with at least 2 years of customer service, contact Centre, order to cash
Preference for agents with prior knowledge of Order to Cash
Prior exposure to multinational firms is preferable
Knowledge on supply chain management or order management operations.
Excellent written and oral communication

Important Notes

1) Please mention ‘DS-Priyanka” on top of your cv before submit your candidature.
2) Please carry print out of this and attach with your updated CV without this letter you will not be allowed to
Attend the interview.
Documents needed for spot offer
* Copy of 10th, 12th, Graduation/Diploma with marks card.
* 2 passport size photograph.
* Any valid photo id (DL, Passport, Pan Card, Voters ID issued by Govt.)
3) If you have already attended kindly refer your friends and give them an opportunity to become part
Of Infosys-BPO and ask them to mention HRO in Source column of application form as its
Mandatory (Also Carry print out of this and attach with your updated CV).

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COMPANY PROFILE 

Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 190,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake.

Walkin Details :

Interview Date: 11th Jan 2017
Time: 10 am to 12pm

Venue: Infosys BPO Ltd.
3rd floor, A block, South side Tidel park ltd
No4 Rajiv Gandhi Salai, Taramani
Chennai

 

Click here to apply

 

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