Mphasis Hiring Trainee Customer Support Officer for Freshers 2016 role

Mphasis Hiring Trainee Customer Support Officer for Freshers 2016 in Pune.

Qualification: Any Degree
Experience:  0 yrs
Location: Pune
No.of Vacancy : 01
Salary : NA

Details of Mphasis Hiring Trainee Customer Support Officer for Freshers 2016

Mphasis Hiring Trainee Customer Support


• Answering calls and interpreting information to set up a claims script for Auto Insurance process for Auto Insurance process
• Establishing a communication framework, method and frequency to ensure that customers expectations are managed
• Ensuring a high level of quality as defined in the Critical Success Criteria
• Performing accurate investigation of the claims process by engaging both internal and external parties.
• Processing and handling claims.
• Sending emails to the vendors.

• Must possess good product knowledge to identify opportunities to increase product density.
• Should have excellent communication skills ( both written and verba)
• Shift timings: UK shifts

Subscribe Here for BE/B.Tech Jobs Mail Update


Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.

Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.


Click here to apply


Subscribe Here for Freshers Jobs Mail Update


Related Job Posts :

Tismo Off Campus Drive for Business Development Executive Freshers 2016

Kotak Securities Ltd WalkIn Customer Service Executive for Freshers 2016

Infosys Hiring Process Executive for Freshers 2016

Kotak Mahindra Old Mutual Life Insurance Ltd KMOMLI Ltd WalkIn HR Executive for Freshers 2016

Hinduja Global Solutions HGS Hiring Customer Support Executive / Technical Service Executive for Freshers 2016

Top Viewed Freshers Jobs :

IBM India WalkIn Technical Support Associate for Freshers 2016

HDFC Life WalkIn Freshers for Graduate Trainee 2016

J.K. Cement Ltd Hiring Sales Executive and More Vacancy for Freshers 2016

IBM India WalkIn Technical Support Associate for Freshers 2016

HCL Technologies WalkIn Non Voice Process for Freshers 2016

Get more JOBS like this
in your inbox

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.