Oracle Corporation Hiring Freshers for Systems Analyst 1 – Support 2016 role

Oracle Corporation Hiring Freshers for Systems Analyst 1 – Support 2016 in Bangalore.

Qualification: B. E./ B. Tech, B.Sc
Experience: 0 years
Location: Bangalore
Salary:   NA
No.of Vacancy : NA

Details of Oracle Corporation Hiring Freshers for Systems Analyst 1 – Support 2016

Oracle Corporation Hiring Freshers for Systems Analyst

JOB DESCRIPTION

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently.

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. A Bachelor*s degree in Computer Science, Engineering or equivalent experience preferred.

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COMPANY PROFILE 

The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products – particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft.The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software and supply chain management (SCM) software.

 

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