Reliance Jio Hiring Customer Service Executive for Freshers 2016 role

Reliance Jio Hiring Customer Service Executive for Freshers 2016 in Allahabad.

Qualification: 10th, 12th, Diploma
Experience: 0 – 4 yrs
Location: Allahabad
Salary : NA
No.of Vacancy : NA

Details of Reliance Jio Hiring Customer Service Executive for Freshers 2016

Reliance Jio Hiring Customer Service Executive

JOB DESCRIPTION

1. To interface with customer on handset related issues and troubleshoot
handset defects
2. Conversant in assembly /dissasy of smartphones (unibody/ duo body)
3. To repair handsets up to L2 level which involves changing LCD,
speaker, mic, Camera, PCB swap and repairs such as charging connector
replacement, audio jacks replacement etc.
Education Requirement :

10+2/ITI/Diploma/Certification in Device Care
Experience Requirement :
0 – Maximum 4 years
Skills & Competencies :
1. Customer Focus
2. Good Communication Skills
3. Problem Solving Spares
4. Operations knowledge
5. Handset Repairs Knowledge of CRM Systems

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COMPANY PROFILE 

Reliance Jio is Home to the worlds second largest population of 1.2 billion, India is a young nation with 63% of its population under the age of 35 years. It has a fast growing digital audience with 800 million mobile connections and over 200 million internet users. Reliance thoroughly believes in India’s potential to lead the world with its capabilities in innovation. Towards that end, Reliance envisages creation of a digital revolution in India. Reliance Jio aims to enable this transformation by creating not just a cutting-edge voice and broadband network, but also a powerful ecosystem on which a range of rich digital services will be enabled – a unique green-field opportunity.he three-pronged focus on broadband networks, affordable smartphones and the availability of rich content and applications has enabled Jio to create an integrated business strategy from the very beginning, and today, Jio is capable of offering a unique combination of telecom, high speed data, digital commerce, media and payment services.

 

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