Tata Communications Ltd Hiring for Customer Service Executive Freshers 2016 role

Tata Communications Ltd Hiring for Customer Service Executive Freshers 2016 in Pune.

Qualification: Any Graduate
Experience: 0 – 5 years
Location: Pune
Salary: Rs.2,50,000 – 6,00,000 P.A
No of Vacancy: 10

Details of Tata Communications Ltd Hiring for Customer Service Executive Freshers 2016

Tata Communications Ltd Hiring for Customer Service

JOB DESCRIPTION

Academic Qualification –
Any Graduate Degree
French Speaking skills

Relevant experience
3 to 4 years of experience in IP-DATA Domain.
Experience on Broad-band technologies IP DSLAM
CCNA certifications
Sound understanding of DSL Technologies.
Sound understanding of TELECOM terminologies.
Knowledge of switching and routing Technologies.
Exposure to North American client facing functions.
Network Migrations/Up gradations
Understanding of GPON network

Core Competencies
Strong Skills in IP-Data domain.
Should have good knowledge on IP-DATA troubleshooting
Should have sound technical debugging skills
Experience with project coordination
Strong English proficiency (written and verbal), with highest level of Accent Neutralization.

Job Responsibilities

Candidate will perform troubleshooting on DSLAMs/Aggregators
Configuring DSLAMs, testing DSLAM configurations.
Network Migrations/Up gradations.
Co-ordination with Client core team, partner team.
Co-ordination & support to Field team.
Clear and concise notations at all stages of the fault testing and restoration processes.
Good Communication in English & French skills is must
Ready to work in continuous night shifts.
A good team player , Customer friendly

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COMPANY PROFILE 

Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide. Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited). Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL)

 

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