Teradata Hiring for Product Support Engineer Freshers 2016 role

Teradata Hiring for Product Support Engineer Freshers 2016 in Hyderabad.

Qualification : B.Sc
Experience: 0 Years
Location: Hyderabad
Salary: NA
No.of Vacancy : NA

Details of Teradata Hiring for Product Support Engineer Freshers 2016

Teradata Hiring for Product Support Engineer Freshers


Key Areas of Responsibility:

Conduct problem triage, trouble shooting and problem analysis on complex incidents that are escalated to GSC. Gather data and prepare templates as required for data analysis. Assist senior analyst in completing analysis.
Knowledge Management and related activities. Validate Knowledge content for accuracy, relevancy, and currency. Create and maintain Technical Alerts and other related technical artifacts. Create Defect tracking tickets. Lead and/or participate on teams focused on creating technical bulletins, procedures and support processes (Change Templates, FRO bulletins, Service bulletins, Support tools.
Interface into other organizations (internal and external). Ability to maneuver cross-organizationally and demonstrate a high-level of professionalism. Ability to deliver succinct and concise presentations
Position Requirements:

Strong written/verbal communication skills
Excellent interpersonal skills
Eagerness/aptitude for learning things quickly
Strong troubleshooting/problem-solving skills
Attention to detail with the ability to multitask
Work both independently and as part of a team
Work various shifts (i.e. after-hours, weekends, and holidays) as needed
Provide 7×24 rotating on-call support

Bachelor of Science degree or other technical discipline
Understanding of logical/physical database concepts
Cultural awareness

Practical Database experience
Experience with SQL and query tuning
Experience in analyzing performance issues on LINUX/UNIX
Experience in Application development

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Teradata Corporation (Teradata), incorporated on March 27, 2007, is a provider of analytic data platforms, marketing and analytic applications, and related services. The Company’s analytic data platforms consist of software, hardware and related business consulting and support services for data warehousing, and big data analytics. The Company operates in two segments: data and analytics, and marketing applications. The Company’s services include a range of offerings, such as consulting to help organizations design, optimize and manage their analytic and big data environments. Its value-added consulting services provide expertise in data architecture services, cloud (software as a service, analytics as a service), private cloud, managed services and related installation services. In addition to its consulting services it offers a set of support services.


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